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For B2B inquiries, reach out at sales@roundedtrade.eu
What does "refurbished" mean?
A refurbished device is a pre-owned product that has been professionally tested, cleaned, and restored to full working condition. Every device is carefully inspected before being offered for sale.
I wan to return my purchase. How it works?
If you would like to know more about the return policy, please consult our Returns page.
Are the phones unlocked?
Yes. All devices are unlocked and can be used with any compatible carrier.
How do I make a warranty claim?
If you experience any issues with your device during the warranty period, simply contact our support team with your order details and a description of the problem.
What is included in the box?
To reduce electronic waste, smartphones are shipped in eco-friendly box, with a USB-C cable, sim needle. No power adapter is included
What is the battery health of the phone being sold?
All devices meet our minimum battery health requirement (>85%).
Does device comes with warranty?
All products are covered by a 12 months warranty from the date of delivery.
Will the phone work in my country?
Our devices are compatible with European networks. If you are unsure, please contact our support team before purchasing.
What do the grades mean?
Grades describe the cosmetic condition of the device (appearance), not its functionality. All devices are fully functional regardless of grade.
Do refurbished phones keep their water and dust protection?
After refurbishment, the original IP rating cannot be officially guaranteed, even if the device functions perfectly.